Terms & Conditions

WELCOME

Welcome to samarassaf.com (“the website,” “we,” “our,” or “us”). This website offers fashion items including clothing and accessories. By using our website or purchasing from us, you agree to these Terms & Conditions. Please read them carefully.

AGE LIMIT

You must be at least 18 years old to make a purchase through this website. By placing an order, you confirm that you are of legal age to enter into a binding contract.

BINDING AGREEMENT

These Terms & Conditions (“Terms”) apply to all use of the website and all purchases made through it.
By browsing, using the site, or placing an order, you confirm that you have read and agreed to these Terms.
If you do not agree to these Terms, you must not use the website.

PRODUCTS & ORDERS

All products are subject to availability.
We reserve the right to refuse or cancel an order if there is an issue with product availability, pricing, or suspected misuse.
Prices are displayed in the local currency as stated on the website.

To ensure your order is processed quickly and without errors, it is important to provide all required details on the website accurately, including your name, address, email, phone number, and credit card number. These details are necessary for completing the order. Once the order has been approved by the credit card company, the transaction will be confirmed and the product will be shipped to you. For the avoidance of doubt, the information as entered and recorded in the website’s system shall serve as final and conclusive proof of the transaction process.

PAYMENT

Payment must be made in full at the time of purchase using the payment methods available on the website. Orders are confirmed only after successful payment.

All product prices are listed in New Israeli Shekels (NIS) and include VAT where applicable.

Prices do not include shipping fees unless stated otherwise.

The website reserves the right to update product prices and shipping rates at any time without prior notice.

The applicable price for an order is the price displayed at the time the order is completed.

In the event that the transaction is not approved by the credit card company, you will receive an appropriate notification. It is hereby clarified and emphasized that an order shall be considered complete only after final authorization has been received from the credit card company. Shipping times will be calculated only from the date of such authorization.

SHIPPING & DELIVERY

Pickup in Jaffa: Available Monday to Thursday, 10:00–15:00

Local Delivery: 30 ₪ | 3–5 working days

International Delivery: 65 ₪ | 10–15 working days

(excluding weekends and holidays)
Delivery times may vary depending on destination and courier.
We are not responsible for delays outside of our control, including courier delays.

PRODUCT WARRANTY

We take care to ensure our products are of high quality. Minor differences in color or texture may occur and are not considered defects.

INTELLECTUAL PROPERTY

All rights to the content on this site—including text, images, designs, and logos—belong to us and may not be copied, distributed, or used without prior written consent.

LIMITATION OF LIABILITY

We are not responsible for any indirect, incidental, or consequential damages resulting from use of the website or purchase of products.

CHANGES TO TERMS

We may update or change these Terms at any time without prior notice. The updated Terms will take effect For any questions, requests, or claims regarding these Terms or our products, please contact us via the contact information provided on the website. upon publication on this page.

RETURN AND REFUND POLICY

To be eligible for a return, items must be unused and in the same condition as received.

Once we receive your return, your refund will be processed to your original method of payment within a timeframe depending on your card issuer’s policies. Please note that a 5% fee may be applied by the credit card company in accordance with their regulations.

Customers are responsible for return shipping costs.

Order Cancellation

You may cancel an order in accordance with the Israeli Consumer Protection Law, 1981.

Cancellation is valid only if the product is unused, undamaged, and in its original packaging.

A cancellation fee of 5% or 100 NIS (whichever is lower) applies.

No refunds for items received for free (e.g., promotions or gift vouchers).

Return shipping costs are paid by the customer.

Product Availability and Images

The website does not guarantee stock of all items shown. Images are for illustration only. Actual product colors, sizes, or details may vary from those shown on the website.

Promotions and Discounts

The website may, at its sole discretion, offer promotions, benefits, or discounts. These may be changed, replaced, or terminated at any time without prior notice.